*Senior Technical Support role - AWS - based Edinburgh or Newcastle *
Pulsant is a leading UK provider of hybrid cloud solutions, expert colocation and infrastructure services across several key industry sectors.
We have big ambitions for the future – and want to speak to the right people with the right energy and values to take us there. We are currently seeking a Senior Systems professional with strong experience of cloud technologies to join our team.
Role & Responsibilities:
Senior Technical Support Engineers work for Pulsant’s 3rdLine Support teams based in Newcastle and Edinburgh. 3rdLine engineers have various technical disciplines, split into 3 broad categories, network, server and application.
Senior Systems Engineers are responsible for supporting a wide range of Pulsant services for customers both remotely and onsite, following ITIL best practices.
Your role will be:
Skills & Experience
In addition to developing your technical skills - you will benefit from a great salary, bonus, pension, private health care, free breakfasts and a fantastic team focussed work environment.
We have a commitment to building inclusive workplaces; we value diversity in our workforce and welcome enquiries from everyone.