Business Analyst - Edinburgh

Management & Executive
Ref: 48 Date Posted: Tuesday 16 Jul 2019
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Pulsant is a market leading company - providing ultra-reliable, cloud computing and IT managed services to businesses nationwide.

 

With c400 staff based in several office locations and data centres around the UK, we offer a first class, fun working environment.

 

We have an opening for an enthusiastic, driven individual with a broad understanding of an IT business and how it operates.  The Business Assurance Support Analyst will support the management of business analysis and improvement processes across the breadth of the business. This role will include control development, risk management, legislative & regulatory compliance, internal audit and supporting external audits for a variety of general and industry specific assurance standards.

 

Responsibilities will include:

 

  • Support internal and external audit cycles for Quality, Environmental, Information Security and Health & Safety standards and customer assurance audits.

 

  • Collate metrics and information processing both within the Assurance team and through relationships across other business areas.

 

  • Assist with the provision of appropriate guidance and support for sales processes, customer driven enquiries and assurance requirements.

 

  • Support process development, improvement and management of Quality, Environmental, Information Security and Health & Safety aspects in line with company policy, applicable security standards and best practice.

 

  • Support programs for employee awareness, understanding and audit of policies for relevant ISO standards and applicable legislation.

 

Skills & Experience

 

  • Good understanding of business generally, ideally in IT service or operations
  • Proven experience of ability to work proactively 
  • Experience with Microsoft Office applications – Word, Excel, PowerPoint, SharePoint.
  • Understanding of continual improvement cycle. risk or quality