Cloud, Storage and Platform Infrastructure Manager - North East

IT roles
Ref: 150 Date Posted: Thursday 21 Oct 2021
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Reporting to the Director of Infrastructure & Cloud, the Cloud, Storage and Platform Infrastructure Manager (CSP) will provide leadership to a national team of engineers whom are critical to driving a positive experience to our clients.


The role of the CSP owns operational responsibility for ensuring the core compute, storage and platforms infrastructure provides a high performing, highly available and resilient solutions for our clients. This encompasses the availability, security, capacity and performance of the infrastructure to deliver Pulsant Cloud & Storage services. The CSP will drive operational excellence with a spirit of continuous improvement to ensure services are being delivered in the most efficient and effective manner.


The role:


Through exceptional leadership and a passion for operational and client excellent, this position will involve:


  • Responsibility for the availability, capacity, security and performance of Pulsant’s Enterprise Cloud, Storage and Platform products 
  • Lifecycle management of Cloud, Storage and Platform
  • Risk management of Cloud, Storage and Platforms and compliance with Pulsant Operational Risk processes
  • Provide data analysts on operational products/platforms
  • Manage key vendor/partner relationships


Skills & Experience

  • Experience of leading Infrastructure Operations/ Delivery Teams
  • Management disciplines such as performance management, capacity planning, operational management
  • Managing technical delivery in a highly available environment
  • Delivering process improvement and change with measureable outcomes
  • Working in a client facing IT consultancy/IT provider environment.
  • Compute, Hypervisor and Storage technologies
  • Vast amount of experience with Troubleshooting Enterprise hardware, including storage Systems, focussing on HP/INFINIDAT/IBM brands.
  • Experience of VMware ESXi, VMware vCenter (HA/DRS).
  • Citrix solution provider platforms
  • VMware vCloud Networking and Security/VMWare vShield Manager/VMWare NSX Manager and VMWare vCloud Director.
  • Replication software e.g. Zerto
  • Virtual computing systems and standards.