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Data Centre Engineer - Yorkshire

IT roles
Ref: 44 Date Posted: Monday 29 Apr 2019
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Pulsant is a market leading company - providing ultra-reliable, cloud computing and IT managed services to businesses nationwide.

 

With c400 staff based in several office locations and data centres around the UK, we offer a first class, fun working environment.

 

We are looking to appoint an experienced Data Centre Engineer for our Yorkshire Data Centre. The post holder will be responsible for the smooth operation of this facility.

 

Key Responsibilities:
Customer Provisioning.
Intelligent remote hands.
Managing Data Centre Support Ticket Queues – actioning, updating, closing off.
Customer Point of Contact - visits, audits, interaction, support (on site).
CAT5/6 Cabling.
Data for reporting where applicable: internal, customer or external.
Site Spares Management – rack panels, power strips, cabling etc.
Management of Colocation Services – Site install of data comms racks, power stripsad CAT 5/6 cabling. 

Adhering to KPI/SLA.
24/7 emergency call out regarding facility issues and certain customer call outs. 

Cover – Holiday Cover, Deputise, 24 x & 7 Cover, On-Call, Rota (where applicable).

Skills and Experience

Essential
Previous knowledge of Data Centre operations and technologies - Experience of Provisioning, Live Service and providingremote hands assistance. 

Understanding of M&E operations
Network experience / exposure
Must be proficient in the use of MS Office Suite
Desirable
Technical Experience of Data Centres’, Mechanical andelectrical environments and Networking systems.