Technical Analyst / Asset Lead - Newcastle

IT roles
Ref: 143 Date Posted: Tuesday 21 Sep 2021
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With a strong passion for Service Excellence, the Technical Analyst / Asset Management Lead will play a key role in supporting and helping shape the end-to-end lifecycle of Pulsant’s hardware and software assets at a major Client.


Through detailed analytics, maintaining accuracy of the IT Asset Database and the CMDB and ensuring the integrity of the data within is kept to a high standard.


Using their knowledge to develop suitable processes, policies, and standards to support this, they will liaise with hardware, software and managed tool vendors, along with managed service partners to ensure hardware and software assets are acquired and managed effectively to meet the needs of the business.


Key Duties

  • Responsible for the administration and accurate documenting of IT assets ensuring records are accurate and auditable
  • Track, record and maintain assets through their lifecycle and ensure information on IT equipment assets are kept accurate and up to date in the Asset Management System
  • Advise and have input into risk registers regarding product life cycle
  • Co-ordinate with technical resources on patching plans and updates to ensure these are accurately recorded


Skills and Experience

  • Proven experience working on Configuration and Asset Management, SAHAM/SAM/HAM desirable
  • Experience of IT Asset Management in an enterprise organisation
  • Good experience in data manipulation (i.e.. MS Excel or SQL)
  • Experience in managing service partner’s and suppliers including contracts