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Technical Consultant - Newcastle

IT roles
Ref: 73 Date Posted: Thursday 19 Sep 2019
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* Senior IT infrastructure role - Citrix, VMWare, Migration to Cloud - Newcastle*


This is an exciting new role for a client facing infrastructure specialist to join the team in our offices in Team Valley.  The Senior Technical Consultant is responsible for pre-sales, design, and delivery of infrastructure and application solutions to a wide range of new and existing clients.


The consultant will work alongside the Sales, Solutions Architects and Project Management to commission small to large scale IT infrastructures within solution delivery and changes with respect to infrastructure related chargeable activity.


Key Responsibilities:

  • Design and commission high quality, effective infrastructure solutions that meet the needs of Pulsant’s core customers
  • Assist and advise customers, sales and solutions architects, providing subject matter expertise at each stage of design, deployment and support process
  • Provide project or bid design and other written deployment documentation
  • Carry out infrastructure audits for customers providing insight and recommendations as to health, deployment standards and best practice.
  • At both Pulsant Data Centres and customer premises carry out infrastructure installation including (but not exclusive to) servers, storage and associated hardware
  • To troubleshoot complex server or network related technical issues which have been escalated from other areas of the business
  • Review and critique documentation produced by colleagues and 3rd parties
  • Provide mentoring support and deliver training sessions to less experienced members within the team and to the wider company.
  • Evaluate emerging technologies in relation to your role and work with internal Pulsant propositions team to introduce new products


Skills & Experience

  • Working in a Windows Server environment
  • Designing and deploying Citrix Virtual Apps/Desktops solutions
  • Active Directory deployments, configuration, troubleshooting and migration
  • Exchange/Office 365 deployments, configuration, troubleshooting and email migration
  • VMWare and/or Hyper-V installation, configuration, troubleshooting and administration 
  • Experience of migration from on-premise to Cloud platforms