Pulsant is the leading UK infrastructure managed services business for mid-market clients. Pulsant help organisations navigate their IT journey with robust, secure, reliable and connected Data Centre and Cloud Infrastructure services. Over 330 colleagues provide solutions for over 1500 clients across the UK. Pulsant owns 10 UK data centres and has three corporate offices locations in Edinburgh, Newcastle and Maidenhead.
An opportunity has arisen to take a key management role within the Operations team reporting to the Director of Infrastructure & Cloud. The Technical Delivery Manager will provide leadership to a national team of technical engineers and consultants whom are critical to driving a positive experience to our customers with a smooth and effective delivery and transition of products into live service.
The role is responsible for the effective delivery of Pulsant technical products in line with customer requirements. Delivery of technical products requires collaboration with Infrastructure teams to identify capacity, driving continuous product improvement working closely with the CTO Orchestration and Automation function and with the Support teams to transfer successfully to service.
Skills & Experience